Payment & Pricing

What is the difference between retail and replacement rate?
The retail rate is the actual retail value of the item being listed. The replacement rate is the amount the renter is charged for lender reimbursement shoul...
Mon, Feb 18, 2019 at 7:56 PM
How much am I charged for the rental and what are the fees?
On Rent My Wardrobe, lenders have full autonomy to set their own rental rate and cleaning price. We typically suggest 30% of the retail value for most items...
Mon, Feb 18, 2019 at 7:59 PM
What is the hold on my credit card for?
Just like when you check into a hotel, we place a hold on your credit card for the replacement rate during rentals. This ensures the item is taken care of a...
Mon, Feb 18, 2019 at 8:00 PM
When and how will I be charged for my rental?
When you request a rental your payment is authorized, but not charged. Once the lender approves the dates, your rental is confirmed and your payment will be...
Mon, Feb 18, 2019 at 8:00 PM
Where do I update my payment information?
Under your profile click payment
Mon, Feb 18, 2019 at 8:01 PM
Why should I use the app to process payment instead of cash or Venmo directly with my lender?
RMW offers apparel assurance for any mishaps that may occur during your rental. If you chose to process payment outside of the app, you will be responsible ...
Mon, Feb 18, 2019 at 8:02 PM