How do I check in my item for return after the rental is complete?
You will receive a notification to check in your item on the last day of your rental and will snap photos of the item and/or dry cleaning receipt right on t...
Mon, Feb 18, 2019 at 7:53 PM
Are there any late fees?
RMW reserves the right to charge a $25/ day late fee for items not returned or checked into dry cleaner upon last day of rental. After 4 days the full repla...
Mon, Feb 18, 2019 at 7:54 PM
Do I have to get the item dry cleaned before I return it?
Some items are dry clean only  only, some can be washed at home. RMW gives lenders full autonomy to set dry cleaning preferences, so check your specific lis...
Mon, Feb 18, 2019 at 7:54 PM
What if I stain or damage my rental?
We understand accidents happen. RMW offers apparel assurance on each rental. See our apparel assurance category for more FAQ’s on this topic.
Mon, Feb 18, 2019 at 7:56 PM