What happens if I don’t like the way the item looks on me?
Don’t worry, that’s what the fitting is for! Reach out to the lender through the in app messaging and ask to try on items before finalizing check out - shop...
Mon, Feb 18, 2019 at 4:17 PM
What if something comes up and I need to cancel my rental?
Lenders have autonomy to set refund policies for each rental, so be sure to check the listing details when renting and considering cancellations.
Mon, Feb 18, 2019 at 7:18 PM
Where do we meet and how do I get the item?
RMW is not set up for shipping but rather in-person exchanges. We suggest establishing credibility with users before meeting up in person to swap. See our r...
Tue, Feb 19, 2019 at 6:13 PM
How many days is the rental for?
You can rent items for a minimum of 1 week. If you need to rent the item for additional time, you can rent for multiple weeks, just select the time period n...
Tue, Dec 17, 2019 at 12:05 PM
How does the dry cleaning work?
Check your lender’s cleaning preference in the listing details for information on how  the lender would like to handle dry cleaning and what she charges. Be...
Mon, Feb 18, 2019 at 7:21 PM
What if I want to try something on?
Prior to pressing "rent" simply message the lender through in app messaging and set up a time to try on the item.
Mon, Feb 25, 2019 at 1:30 PM