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Lender FAQs
Creating a Listing & Managing My Closet
8
How do I upload items onto the app?
Can I post blouses, purses, shoes, accessories, or other items?
How do I edit an item in my closet?
Can I select more than one photo to upload at once?
How much money should I charge for my item?
View all 8
Dry Cleaning & Returns
3
How does dry cleaning work?
What dry cleaner do I use?
What do I charge for dry cleaning?
Rentals & Exchanges
8
How do I exchange my rentals?
Can I mail my items?
Can I use a delivery service like Uber or Favor if I don’t want to meet in person?
Do I have to allow fittings?
How do I know my item will be returned?
View all 8
Payment & Pricing
8
What do I charge for my rental?
How many days is the rental and can I charge for extra days?
What should I charge for cleaning?
Why should I use the app to process payment instead of cash or Venmo directly with my renter?
Can I customize my pricing for specific rentals?
View all 8
Check out & Check in
3
How do I know when an item has been rented from my closet?
What do I do if I want to prevent an item from being rented for a certain period of time?
How do I extend a rental if someone requests an extension?
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